Privacy Policy

1. Introduction

At TradingSprout, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect and use the following information to provide and improve our service:

• Email address: Used for account creation, authentication, and communication.
• Usage data: Information on how you use our service, including trading data you input or import.
• Technical data: Such as IP address, browser type, and device information.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To detect, prevent and address technical issues

4. Data Protection Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

You have the following data protection rights:

• The right to access, update or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.