At TradingSprout, we are committed to providing a high-quality service and ensuring our customers are satisfied with their experience. We offer a straightforward refund policy to give you peace of mind when trying our platform.
We offer a 14-day money-back guarantee on all our paid plans. If you are not satisfied with our service for any reason, you can request a full refund within 14 days of your purchase.
This policy applies to:
To request a refund, you can:
Please include your account email address and the reason for your refund request. This helps us improve our service for future customers.
Once we receive your refund request, we will process it within 5-10 business days. The refund will be issued to the original payment method used for the purchase.
While we strive to make our refund policy as accommodating as possible, there are a few exceptions:
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.
If you have any questions about our refund policy, please contact us at support@tradingsprout.com